Grow your portfolio, expand to new markets, and reach 10x ROI with Teleperformance Sales Solutions for food delivery platforms.

WHAT IS GOING ON?

Pursuing the path to profitability

Cost reductions

The challenge of turning a sensitive model into a reasonable money-making proposition remains the same for food delivery platforms.

Financial discipline and cost-cutting are becoming a reality based on reduced demand, partners' price increases and the cost-of-living crisis. 

The rapid growth of delivery platforms during the COVID-19 lockdown has been a lifeline for the industry. 

However, maintaining a sustainable business model is still a challenge: limited growth of order volumes, cost-of-living, human resources crisis and partners pushing up prices to cover inflation – among many factors limiting growth. 

A challenge to reach sales long tail

The workforce challenge

Onboarding partners of all sizes, whilst expanding geographically, requires platforms to increase the diversity of their offerings to engage all customer segments effectively.

Fast evolving labor landscape across disparate markets makes it challenging to keep ahead of changes such as hiring practices, work permits and HR laws. 

TELEPERFORMANCE SALES SOLUTIONS

With 360° sales programs developed for B2B and B2C companies, we establish a successful sales process, analysing key targets, presenting options, closing sales, and managing new partners. 

Get new partners

Grow current portfolio

Support users, riders and partners

Generate new revenue streams with advertising

We build a target list, find contacts, engage, pitch and close the deal. We then onboard and adopt each partner to ensure they are set up for success.

We take care of your portfolio to help partners increase revenue, growth, profitability, and market share.

We support users, riders and partners with any request, and improve self-service models.

We build an entire advertising ecosystem, from key targets analysis to closing the deal.

CSAT growth

New partners' monthly growth

Share of wallet increase

Net profit with Ads

x5

50%

x10

x5

END-TO-END SALES PROCESS

We can build an end-to-end sales process or improve its specific parts: from lead generation to selling, onboarding, supporting your partners' businesses, and winning back key segments. 

Lead Generation

Scrubbing

Scoring

Lead Prospecting​Negotiation​

Closing the sale​

Onboarding​

Perfect Launch​

LTV / AOV​

Partner Support​​

Tech Support​​

Loyalty program​

Cross- and Upsell

Predictive modeling​​

High-Value Segments​

Win-back actions​

We can help you reach the long tail of the business: expand to new markets, provide services in new languages, explore new segments, and approach new SMBs in the markets you want to enter.

x5

x3

Higher GTM speed

Lower GTM costs

$ 7.2B

x10

x9

x6.5

Sales generated for our clients*

ROI

(Team Costs vs Generated Revenue )

Sales velocity

increase

Conversion rate growth compared to the previous conversion

*Almost our own revenue ($8.2B) annually

Learn how partnership with Teleperformance helped Grubhub build a comprehensive blueprint for increasing customer satisfaction, employee loyalty, and operational performance while navigating unprecedented business disruption and beyond. 

With 44+ years of experience in the sales line of business, operating in 265 languages, Teleperformance developed 100+ digital sales tools to optimize hiring, increase employee satisfaction, and improve flexibility and business resilience.​

Contact us to learn how we can help optimize your sales process.

360

6

24K

Sales programs for Food Delivery clients

Sales experts across the globe

Sales programs for B2B and B2C

We are here to help you manage the entire sales cycle and implement alternative monetization streams.

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